FAQ
We have compiled the answers so that you can plan your stay with complete clarity. We want your arrival at Hotel Teresinha to be as simple and peaceful as the rhythm of our island.
How can I get to the hotel from the airport?
Hotel Teresinha is just a 5-minute drive from Lajes Airport. You can take a taxi directly from the airport square or, if you prefer, rent a car to explore the island at your own pace. If you choose to drive, use the hotel’s GPS coordinates to quickly reach our address in Praia da Vitória.
How far is the hotel from downtown and the beach?
We are located in a privileged area of Praia da Vitória. In just a few minutes on foot, you will find the city center, the marina, and the bay, where you can enjoy local shops and swimming in the sea with ease.
What time can I check in and check out?
Check-in is available from 2:00 PM and check-out must be completed by 12:00 PM. If you require flexibility with these times, please contact our reception to check availability at the time.
Is breakfast included in the reservation?
Yes, at Hotel Teresinha we believe that this is the most important meal of the day. That’s why we offer a varied, balanced, and complete buffet, already included in the total price of your stay.
Is the room cleaned every day?
Comfort and hygiene are our priorities, so rooms are cleaned and towels are changed daily. Our team also ensures that all facilities are well maintained to guarantee your well-being.
Does the hotel offer laundry and sewing services?
Yes, we offer both services for your convenience. You can leave your laundry properly labeled in your room or at the front desk for washing. We also offer a professional sewing service for quick adjustments and alterations to men’s, women’s, and children’s clothing.
Does the hotel bar have closing hours?
Our bar is open 24 hours a day for your convenience. Whether you want a morning coffee or a late-night refreshment, you will always find a wide selection of drinks available in our lounge.
Does the hotel offer free internet access in all areas?
Wi-Fi access is free and unlimited in all rooms and common areas of the hotel. This way, we ensure that you stay connected and can plan your routes around the island at no additional cost.
Does the hotel have parking for guests?
We have a private, free parking lot located at the hotel itself. It is the ideal solution for those who choose to rent a car to explore the island’s charms in complete autonomy.
Are there restaurants and services near the hotel?
Thanks to our central location, you will find an excellent selection of restaurants, cafes, and local shops just a few minutes’ walk away. Our reception team will be happy to recommend the best flavors of regional cuisine.
Is the hotel suitable for families with children?
We are prepared to welcome families, offering a safe and welcoming environment. We have a large garden and outdoor pool where children can play, as well as practical services such as sewing for children’s clothing.
How far away is the nearest beach?
Praia da Vitória Bay and its extensive sandy beaches are a short and pleasant walk from the hotel. It is the perfect place for a dip in the sea or a stroll along the seafront at the end of the day.
Can I book excursions or activities at the hotel?
Our reception is available 24 hours a day to guide you and help you with tourist information about Terceira Island. We can give you suggestions on the main points of interest and help you plan your discovery of the island.